Is your team delivering more than it costs?
When you look your teammates in the eye, do you know that whatever happens, they have your back?
Do you know, without question, that they are loyal, trustworthy, and honest with you? Could they say the same about you?
Could all members of your team, yourself included, genuinely say that you all trust that you'll support each other whatever the tide brings, and whatever the cost?
If you can answer yes, you've achieved something that many teams in the workplace only dream of. If your answer is no, you can’t rely on your team for everything, you're in the majority, and the lack of collaboration between your team members is putting the future security of your business at risk.
A broken team is more than just an inconvenience that leaders must put up with. A siloed team can take the fun out of your work life and make those eight hours a day feel like agony. But, it's also a catalyst for much more significant problems in the workplace which can impact the future of your business.
When team members don't work in synergy with one another, this separation has the potential to severely impact customer acquisition, service levels, and product provision. This negatively affects the short-term budgets of a company and risks the long-term progression, growth, and current market value of your organisation.
A broken team has the power to negatively impact every area of your business. But, the good news. Like everything broken, there's an opportunity to repair a team. You can fix the issues, so your team works together to achieve shared business goals which will propel your business to the next level, instead of fighting against one another and leading your company to its demise.
How do you know if you need help?
The traffic jam
Team members are heading in different directions and ultimately getting in each other's way. The people underneath the leader have no clear direction, which leads to staff frustration and lack of motivation. The evident and immediate implications of which are higher turnover and lower productivity which both contribute to a lack of performance and higher spend for companies.
The idea permeates the team that chosen individuals are more important, more influential, or more valuable than the rest. This creates fiefdoms and coalitions that undermine culture and teamwork and leads to a decline in productivity.
The team updates one another on current business, but decisions are seldom made to move the team forward. This prevents them from creating products and services that meet the needs of the market and provide client-focussed outcomes. This leaves space for competitors to move in and take market share.
The complexity of the organisation and context for your team means you have no clear operating rhythm. You either start too many projects or put your energy into the wrong things. This creates confusion within the immediate team and the organisation.
When there is conflict within your team, there is no sense of fun or enjoyment. Employees show up because they have no choice, they make small talk because they must, but the relationships between team members which make going to work enjoyable, do not exist. Your team is uninspiring to each other, and to others.
If a team that you lead, or a team that you're part of doesn't work together, you're personally playing a significant role in leading your company to failure.
You have a group of adequately skilled individuals who, for their lack of being able to work together, are causing a multitude of problems for the company which become powerful enough to ruin a business. Problems which arise from a lack of teamwork:
➢ The customer suffers as service standards aren’t met.
➢ Team members focus more on the ‘backstage’ element of running a business such as products and processes, rather than meeting the needs of the customer.
➢ Teams splinter away from each other and blame each other.
➢ Work doesn't get done.
➢ Stakeholders get frustrated.
➢ Individuals work for survival, not team growth
➢ Results are short term.
➢ Lack of loyalty to the company leads to high turnover and increased recruitment costs.
But, the good news, you have a CHOICE with how to proceed.
Once you've identified that yes, your team is dysfunctional, you can now start to rebuild your team to work for the long-term good of your company.
This decision takes courage.
And the fact you're still here tells me you're ready to take this next step into fixing your team to help them multiply their output for the benefit of the company.
The first step is a short chat to see if there's a good "fit"
Having worked on this program with a range of business owners, CEOs and leaders I've worked out that getting an early sense of chemistry or "fit" is important. It is more likely to lead to great work and results for the team.Book a chat when next convenient
What we would work on together...
Leadership Team Transformation
Client: Global IT Distribution and Service Company
Coaching Process: Team Multiplier Model – clarity and teamwork
Outcome: 300 – 400% ROI
We have worked with Andrew for over 2 years and love how he challenges the leadership team to confront all aspects of the team dynamic. We have driven change through the business, and have far greater internal honesty as a result of Andrew's coaching and guidance.Peter Horgan, Group CEO OMG
Andrew worked with our leadership team and our senior leaders as a team coach on collaboration and team work and as a pitch coach on our largest deals. We won a large pitch and our alignment as a team increased. He comes highly recommended to anyone looking for a world class facilitator and coach.Chris Percy - CEO Nielsen Australia