One of my clients was in the past very focussed on pleasing her boss.
The impact of that was that she had a singular focus about what’s important in her role.
I think if you’re only focussed on one stakeholder when you’re in a leadership role, you’re actually missing a trick.
You’re missing the point that there are multiple stakeholders that you need to be responsible for.
What I’m going to do is take you through a framework which is a bit of a score-card around who you’re keeping happy in your role.
If you get this right, you’re more often going to make your role more successful and more satisfying.
I’ve set this up as a way of thinking about how to create success in your role and how to manage your stakeholders around you.
I want you to think about just for a minute, the question of who do you need to keep happy to be successful in your role? I just want you to write down a few thoughts…
Sometimes what we get fixated on is that there’s only one person, and a lot of time (as in the case that I was talking about earlier of the person I was coaching) it is the boss.
I completely agree, I think you do need to keep your boss happy.
But what’s the cost of only focussing just on that relationship at the cost of the other relationships?
There’s a whole other range of stakeholders and people that you interact with.
There’s clients, there’s your peers, people at the same level as you, or people within the business as well, and the team, and then there’s the people that might directly report to you or that are in your team, they’re your staff.
Now if you think about it your staff rely on your every day for direction.
Your clients people pay the bills.
Your peers and team-members, you actually need resources from these guys and you need to collaborate with them.
Yes your boss might pay your salary, sure, but to be successful in the eyes of your boss, essentially what you’ve got to be able to do is serve your other stakeholders as well.
So ask yourself: If you stop serving clients would your boss be happy? Probably not.
If you stopped looking after your team would your boss be happy? Probably not.
If you stop building relationships with the people around you or with the team that you’re in would your boss be happy?
That’s a question for you to answer.
So when you think about managing stakeholders, I want you to think about the full range of stakeholders that you need to keep happy.
It’s not about saying that at any one time you need to be having perfect relationships with any of your stakeholders but you do need to think about the fact that your relationships with all of them are essential to your role.
If you do this what I find is that people don’t have the ups and downs in their work. They are able to keep all those relationships solid on a long term basis, and are able to get more satisfaction and success in their roles.
If you know someone who’s challenged in managing their stakeholders and is wanting a better way of doing that, send this through to them.
If you can see that there’s one of these relationships (with peers, clients or staff) where you’re not really in a great place or that strong in a relationship at the moment, why don’t you spend some time building that relationship back to a great level again.
Hope you’ve enjoyed this.
Talk to you next time on The Reason & The Road.